Tuesday, April 21, 2009

Enex TestLab opens base in Wales to target UK & European markets

Enex TestLab opens UK Laboratory

International Business Wales worked closely with Enex in Australia to help facilitate their expansion plans which were supported by the Welsh Assembly Government through the Single Investment Fund.

The investment has been welcomed by Ieuan Wyn Jones, Minister for the Economy and Transport. He said;

"Enex is the leading company in its sector in Australia and has gained an international reputation for its expertise, working with national governments and global brand leaders in the private sector."

"The company’s decision to locate its only European facility in Cwmbran is excellent news that will help reinforce Wales’ position as an important centre for this sector. Their investment will create a number of highly skilled knowledge based jobs with the very real potential for further expansion."

For more information see ; http://tinyurl.com/cwu3oo

Monday, April 20, 2009

Microsoft focus' on users

User Focused Testing

Something that Enex TestLab has been passionate about for over 20 years now is considering the products ultimate end user, who should be the beneficiary of the technology. Involving them early in the testing phase and therefore ensuring that all of the products requirements have been captured. In turn enabling the developer/vendor/manufacturer to benefit from the increased returns delivered by creating and producing a truely usable product suitable for a wide range of end-users. Also reducing the risk of that product failing once released to the market. And increasing the goodwill associated with a product brand that is synonymous with desirable end-user characteristics, design, functionality and usability.

Too many times over the years we have seen vendors rush a product to market only to see it flounder due to clumsy interface design or poor testing practices which focus on the technology itself and not the intended users. Enex TestLab is regularly involved in remediation testing for projects that have come off the rails, websites through to hardware, that have been developed and tested by programmers and engineers to suit what they personally see fit for production. Never considering the potential thousands, or even millions of users that they may be alienating through poor testing. Problem is, what started as a great concept to benefit people quickly comes down to a poor product through this narrow minded approach that damages the company through poor sales, higher customer disatisfaction, increased helpdesk/call centre costs, and ultimately brand reputation damage. We have heard too many times; "we already know exactly what our market wants"!

Anyway, enough of this ranting and raving, as they say you can lead a horse to water but you cant make it drink. Here is a report put out by AP relating to Microsoft's focus on end-users and their design modifications in an attempt to bring usability and increased functionality to mainstream computer users. It is a fine balance to try and be everything to everyone while maintining individual end-users nuances and expectations, Julie Larson-Green at Microsoft definately has a challenging role.

http://tinyurl.com/czwg78

Matt Tett
Managing Director
Enex TestLab

Thursday, April 9, 2009

Enex TestLab - New year, New site

Quarter 1 2009 - Summary

The last six months have been go, go, go for Enex TestLab. 2009, the year of the Ox (representing hard work) begun its charge at Enex. This year also represents a milestone in the Lab’s history; January marked the Lab’s 20th anniversary. And Steve Turvey, the founding Lab Manager, is still a fixture at the facility.

With the impact of the big bad GFC affecting both enterprises and Government, many organisations find tightening budgets and HR constraints are pressuring their projects. Many of these organisations have been using Enex’s testing capability to ensure software development or website project’s QA stays on budget and on track.

In response to the growing financial pressures, Enex has developed a range of attractive pricing discounts to help organisations maintain their development discipline. And our clients agree; “hiring Enex software testing staff is actually cheaper overall compared to the recruitment and HR administrative overheads encountered when seeking testing staff for software development projects.” In this climate, many of our customers are subject to staff-hiring freezes, but nevertheless, still require testing resources. Enex can provide this on-demand and ad-hoc, tailoring our testing resources and plans to suit the needs of our client’s project. This means your in-house resources are not sitting idle while developers are fixing defects.

If you are involved with any software development, implementation project, contact us for an obligation-free consultation. See how Enex TestLab can assist you to reduce your risk and improve your ROI.

Enex TestLab has recently launched new web sites;


www.testlab.com.au, www.enextestlab.co.uk, www.enextestlab.com, www.enextestlab.cn and www.testlab.mobi.

We encourage you to visit one and register for our quarterly electronic newsletter, and please don’t hesitate to refer any colleagues, relatives or acquaintances you may know who may be in need of Enex TestLab services.

Enex TestLab progresses to the next quarter with several high profile public testing projects underway, the most topical being the Department of Broadband, Communication and the Digital Economy (DBCDE). Enex has designed and is running the live internet service filtering trial for the Federal Government and providing input into the Government’s policy. Enex TestLab also continues with DBCDE’s Australian Broadband Guarantee (ABG) program, providing technical consultancy and ongoing monthly testing of registered providers under the scheme - using subsets of our eMetric network/broadband performance measurement application. The ABG program ensures broadband technologies are available to the most technology disadvantaged citizens.

All in all it has been another busy quarter for Enex TestLab. We’ve undertaken a diverse array of work, the communities and clients we partner with are seeing the benefit of our quality consultancy services and reliable scientific testing of technologies.


Matt Tett
Managing Director
Enex TestLab